Last Updated: September 15, 2026
Soseoul Finance ("Soseoul Finance", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, applications, products, and services (collectively, the "Platform").
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.
By accessing or using Soseoul Finance, you acknowledge that you have read and understood this Privacy Policy.
Depending on how you use Soseoul Finance, we may collect the following categories of information.
When you create an account or use our services, we may collect:
Full name
Username
Email address
Phone number
Date of birth
Residential address
Country of residence
Nationality, where required
Identification information
Government-issued identification documents
Profile information
Account credentials
The information we collect depends on the services you use and the applicable legal and regulatory requirements.
To comply with applicable financial, anti-money laundering, fraud prevention, and identity verification requirements, we may collect and process information such as:
Government-issued identification documents
Proof of address
Date of birth
Verification photographs
Selfies or identity verification images
Source-of-funds information
Other information reasonably required for verification or compliance purposes
We may use authorized third-party identity verification providers to assist with these processes.
When you deposit, withdraw, invest, exchange, or otherwise transact through Soseoul Finance, we may collect information relating to those activities, including:
Deposit and withdrawal information
Transaction history
Fiat currency transactions
Cryptocurrency transactions
Asset balances
Investment activity
Transaction amounts
Payment method information
Bank or payment-provider information
Transaction identifiers and references
Where payments are processed by third-party providers, we may receive information necessary to confirm and manage the transaction.
When you use cryptocurrency-related services, we may process information associated with blockchain transactions, including:
Wallet addresses
Blockchain transaction IDs
Network information
Asset type
Transaction amounts
Transaction timestamps
Public blockchain transaction data
Blockchain transactions may be recorded on public networks and may remain permanently accessible on those networks.
When you access the Platform, we may automatically collect technical information such as:
IP address
Browser type
Device type
Operating system
Device identifiers
Language preferences
Time zone
Login information
Platform activity
Pages or features accessed
Date and time of access
Error and diagnostic information
We use this information to maintain, secure, and improve the Platform.
Soseoul Finance may use cookies and similar technologies to:
Keep you signed in.
Maintain session security.
Remember preferences.
Understand how users interact with the Platform.
Improve performance and functionality.
Detect suspicious or fraudulent activity.
You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect the functionality of the Platform.
We may use your information to:
Create and manage your account.
Provide financial and investment services.
Process deposits and withdrawals.
Process transactions.
Facilitate cryptocurrency transactions.
Verify your identity.
Prevent fraud and unauthorized activity.
Detect and investigate suspicious transactions.
Meet legal and regulatory obligations.
Communicate with you about your account.
Provide customer support.
Improve our products and services.
Monitor Platform performance.
Maintain Platform security.
Conduct analytics and research.
Resolve disputes.
Enforce our Terms and Conditions.
Protect the rights, property, and safety of Soseoul Finance, our users, and others.
We may also use information where necessary to comply with applicable laws or respond to lawful requests from authorities.
Depending on your jurisdiction, we may process your personal information on one or more of the following legal bases:
Performance of a contract with you.
Compliance with legal and regulatory obligations.
Our legitimate business interests.
Prevention of fraud and financial crime.
Protection of users and Platform security.
Your consent, where consent is required.
Other lawful grounds permitted by applicable law.
We do not sell your personal information as a commodity.
We may share information with trusted third parties where reasonably necessary to provide our services, operate the Platform, or comply with legal obligations.
These parties may include:
Payment processors
Banks and financial institutions
Cryptocurrency and blockchain service providers
Identity verification providers
Fraud prevention and compliance providers
Cloud hosting providers
Technology and infrastructure providers
Customer support providers
Security providers
Professional advisers
Legal and regulatory authorities
Third-party service providers may only receive information reasonably necessary for the services they provide or as otherwise permitted by law.
We may disclose personal information when we reasonably believe disclosure is necessary to:
Comply with applicable laws or regulations.
Respond to a valid legal process.
Respond to requests from government authorities.
Meet anti-money laundering or financial crime obligations.
Detect, investigate, or prevent fraud.
Protect users or the public.
Protect the rights, property, or security of Soseoul Finance.
Some of our service providers or infrastructure may be located in countries different from your country of residence.
Where personal information is transferred internationally, we will take reasonable steps to ensure that the transfer is conducted in accordance with applicable data protection laws.
We use reasonable technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Security measures may include:
Encryption.
Access controls.
Authentication mechanisms.
Monitoring and logging.
Security assessments.
Infrastructure protection.
Fraud and suspicious-activity monitoring.
However, no online service can guarantee complete security. You are also responsible for protecting your account credentials and devices.
We retain personal information for as long as reasonably necessary to:
Provide our services.
Maintain your account.
Complete transactions.
Meet legal and regulatory obligations.
Prevent fraud and financial crime.
Resolve disputes.
Enforce agreements.
Protect our legal rights.
The retention period may vary depending on the type of information and applicable legal requirements.
After information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable law.
Depending on your location and applicable law, you may have rights relating to your personal information, including the right to:
Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of certain information.
Request restriction of certain processing.
Object to certain processing activities.
Request portability of certain information.
Withdraw consent where processing is based on consent.
Lodge a complaint with an applicable data protection authority.
These rights may be subject to legal limitations and exceptions.
To exercise an applicable privacy right, contact us using the support information provided on the Platform.
We may send you communications relating to:
Account activity.
Transactions.
Security alerts.
Verification requests.
Service updates.
Changes to our Terms or policies.
Important operational notices.
Some communications are necessary for providing the service and cannot be disabled.
Where permitted by law, you may choose whether to receive promotional or marketing communications.
Soseoul Finance is not intended for individuals who are below the minimum legal age required to use our services.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
The Platform may contain links to websites, applications, or services operated by third parties.
This Privacy Policy does not govern those third-party services.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
Some cryptocurrency transactions are recorded on public blockchain networks.
Information recorded on a public blockchain may be visible to other participants and may be difficult or impossible to remove or alter.
You should understand this characteristic before initiating cryptocurrency transactions through Soseoul Finance.
Because Soseoul Finance provides financial and digital-asset-related services, we may monitor transactions and account activity for security, fraud prevention, anti-money laundering, sanctions compliance, and other financial crime prevention purposes.
This may involve automated systems, manual reviews, and information received from third-party compliance providers.
Where legally permitted, we may restrict or suspend transactions or accounts that require investigation.
We may update this Privacy Policy periodically to reflect changes to our services, technology, legal requirements, or privacy practices.
When we make changes, we will update the "Last Updated" date at the beginning of this policy.
Where required by applicable law, we will provide additional notice of material changes.
Your continued use of Soseoul Finance after the updated Privacy Policy becomes effective constitutes acceptance of the updated policy, to the extent permitted by law.
If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us through the official support channels provided on the Soseoul Finance Platform.
Soseoul Finance
Email: support@soseoulfinance.com
Soseoul Finance is committed to handling personal information responsibly and implementing reasonable safeguards to protect the information entrusted to us. We collect and use information primarily to provide secure financial services, meet our legal obligations, protect our users, and improve the Soseoul Finance experience.
